Privacy Policy
Crusader Services LLC
Effective Date: July 30, 2026
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1. Introduction
Crusader Services LLC ("Crusader Services," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to the website located at crusaderservicesllc.com (the "Site") and the services we provide.
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By using our Site or providing your information to us, you agree to the practices described in this Privacy Policy.
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2. Information We Collect
We collect information you voluntarily provide to us when you request a quote, schedule service, fill out a form on our Site, or communicate with us. This information may include:
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Your name
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Your phone number
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Your email address
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Your service or property address
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Any details you provide about your plumbing service request
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We collect this information through lead capture forms embedded on our Site and through direct communication with you. We do not collect payment card information through our Site.
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3. How We Collect Information
Our Site is built on the Wix platform, and our lead capture and contact forms are provided through embedded GoHighLevel code. When you submit a form, your information is transmitted to and stored within our customer relationship management system so that we can respond to your request and provide services.
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4. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and provide quotes
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Schedule, perform, and follow up on plumbing services
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Communicate with you about your service or project, including by text message where you have opted in
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Maintain records of the services we provide
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Improve our Site and services
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Comply with legal obligations
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5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
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Service providers: With trusted third-party platforms that help us operate our business, such as our website host (Wix) and our customer relationship management provider (GoHighLevel), solely so they can perform services on our behalf.
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Legal requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others.
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These service providers are only permitted to use your information as necessary to provide services to us.
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6. SMS/Text Messaging Privacy
If you opt in to receive text messages from us, we collect and use your mobile phone number solely to send you the messages you have consented to receive, such as customer communication, scheduling, and project updates.
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not sold, rented, or shared with any third parties. This information is used only to operate our text messaging program.
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You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
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7. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies provided by the Wix platform to help the Site function properly, remember your preferences, and understand how visitors use the Site. Cookies are small data files stored on your device.
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You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site. We do not use cookies to sell your personal information.
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8. Data Retention
We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
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9. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
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11. Your Rights and Choices
You may request to review, update, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of text messages at any time by replying STOP. We will respond to your request in accordance with applicable law.
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12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
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13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Site or services after changes are posted constitutes acceptance of the revised policy.
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14. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
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Crusader Services LLC
8600 Pepper Rock Dr, Austin, Texas, 78717
Email: crusaderservicestx@gmail.com
Phone: +1 (737) 271-1566